Warranty

Soldering individual cells can be a tricky process and should be done with care. Exposing a cell to too much heat will ruin it. ALL e RC, L.L.C. tests all individual cells prior to shipment and therefore warranties the cells will be free from defect upon receipt from the buyer. No returns or exchanges on loose cell purchases.

Battery packs (except Lithium Polymer packs) will be warranted to be free from defect for the period of 30 days from receipt from the buyer. Battery packs that have been altered in any way are not covered under this policy.

ALL e RC, L.L.C. tests all Lithium cells and packs prior to shipment and therefore warranty the cells and packs will be free from defect upon receipt from the buyer. All other ALL e RC, L.L.C. Battery packs are warranted for 30 days to be free from manufacturer defects. Individual battery cells are tested prior to shipment and are warranted to be free from defect upon receipt from the buyer.

All other ALL e RC, L.L.C. products sold are warranted for 30 days to be free from manufacturer defect.

ALL e RC, L.L.C. shall not in any way or manner be liable to the buyer under this clause unless the following conditions for the installation, use and/or operation of the ALL e RC, L.L.C. product in question are strictly complied with:

1. The ALL e RC, L.L.C. product is installed and operated in accordance with ALL e RC, L.L.C.\'s instructions and any manual issued by ALL e RC, L.L.C. in conjunction with the installation and operation of the ALL e RC, L.L.C. product and in accordance with generally accepted industrial practices; and
2. The ALL e RC, L.L.C. product is used under normal conditions for which it is designed; and
3. The ALL e RC, L.L.C. product receives due and proper care and maintenance; and
4. The ALL e RC, L.L.C. product is used with an electrical protection system and a charger approved by ALL e RC, L.L.C.; and
5. The ALL e RC, L.L.C. product is not subjected to any modification or adaptation which is not authorized by ALL e RC, L.L.C. in writing; and
6. No device, instrument, equipment (either separately or in combination) is installed for use in connection with or as part of the ALL e RC, L.L.C. product, the use or combination of which has not been approved or recommended by ALL e RC, L.L.C. in writing; and
7. The ALL e RC, L.L.C. product is not allowed to completely self-discharge or be left connected to a load beyond full discharge.

Return policy

Return Merchandise: Any merchandise returned for a refund must be returned within 30 days of purchase. The merchandise must be unused, in its original package, and in resalable condition. Your return should be shipped by USPS insured for your protection. All returns must include a copy of the original receipt that came with your shipment. For merchandise that is not defective you will be charged a re-stocking fee which will be equal to your original order\'s shipping/handling cost plus a 15% restocking fee. You must include a detailed explanation on the ALL e RC, L.L.C. RMA FORM with your exchange/return or we will not process your return. Battery packs that have been altered in any way are not covered under this policy.

Defective Merchandise: Include a brief note describing the defect on an ALL e RC, L.L.C. RMA FORM which you can download here. Do not write on the merchandise packaging. Installing a servo constitutes used merchandise and cannot be returned. Defective unused merchandise will be replaced or refunded within 30 days of purchase. All returns must include a copy of the original packing list that came with your shipment. Battery packs that have been altered in any way are not covered under this policy.

Limits Of Responsibility: We accept no responsibility for crash damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error. We accept no responsibility for crash damage occurring during the use of a radio controlled model. We accept no responsibility for improper installation of our products. Electrical polarity MUST be properly observed in hooking up electrical components. Fuses must be used with all electrical components where indicated (example: speed controllers).

Disclaimer and Limitation of Liability as to Products Sold

All Allerc.com products are guaranteed against defects for the period of 30 days. EXCEPT AS EXPRESSLY STATED HEREIN, Allerc.com makes no representations or warranties, either express or implied, of any kind with respect to products sold on the Allerc.com site. EXCEPT AS EXPRESSLY STATED HEREIN, Allerc.com expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. By placing an order, you agree that the sole and exclusive maximum liability to Allerc.com arising from any product sold on the Allerc.com sites shall be the price of the product ordered. In no event shall Allerc.com, its directors, officers, employees and representatives be liable for special, indirect, consequential, or punitive damages related to product sold.

Except in respect of death or personal injury caused by ALL e RC, L.L.C.\'s negligence, under no circumstances whatsoever shall ALL e RC, L.L.C. be liable to the buyer for any loss or damage whatsoever (including but not limited to loss of profit or the loss of any other form of financial or non-financial benefit; loss of use of or damage to any property; work stoppage; any special, indirect, incidental or consequential loss or damage; costs; expenses; and other claims for compensation), arising out of or in connection with the sale of any ALL e RC, L.L.C. product (including any misrepresentation (unless fraudulent); any breach of an implied or express warranty, condition or other term; or any breach of a common law duty), in an amount exceeding the price of the ALL e RC, L.L.C. product giving rise to the claim, except as expressly agreed in writing by ALL e RC, L.L.C.

Click HERE to download a fillable RMA form (pdf format) for any return/exchange.  A completed RMA form MUST be included with any return/exchange.  Adobe Acrobat is required to read this file and can be downloaded HERE.