Q - How to send Gift vouchers
A-To send a Gift Voucher you need to go to our Send Gift Voucher Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Voucher, you need to specify the following. The name of the person you are sending the Gift Voucher too. The email address of the person you are sending the Gift Voucher too. The amount you want to send. (Note you don't have to send the full amount that is in your Gift Voucher Account.) A short message which will apear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.

Q - Buying with Gift Vouchers
A - If you have funds in your Gift Voucher Account, you can use those funds to purchase other items throughout the store. At the checkout stage, an extra box will now appear above the redeem voucher section where you previously entered the voucher code. Ticking this box will apply those funds in your Gift Voucher Account. Please note, you will still have to select another payment method if there is not enough in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in your Gift Voucher Account for the future.

Q - Redeeming Gift Vouchers
A - If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The Email will also contain the Gift Voucher Number. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Voucher in two ways.
1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. you will then be requested to create an account, before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want.
2. During the checkout procces, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account (which can be seen in the shopping cart box in the upper right corner of the webpage). You Can then use the amount to purchase any item from our store by ticking the box that now appears above the gift voucher redeem section where you just input the voucher code.  There is no need to re-enter the voucher code again since the voucher balance is already in your voucher account.

Q - When problems occur
A - For any queries regarding the Gift Voucher System, please contact the store by email at info@allerc.com. Please make sure you give as much information as possible in the email.